Terms & Conditions

Introduction

These terms and conditions, which may be amended from time to time, apply to all Activitygift services directly or indirectly made available online, through any device, or by email. By using the Activitygift website or any other platform, you acknowledge and agree to have read, understood, and agreed to the terms and conditions set out below.

1. Scope and Role of Activitygift

Through the website www.activitygift.com we (Activitygift and its affiliate (distribution) partners) provide an online platform through which bookings can be made for various types of activities.

From the point at which you make your booking, Activitygift acts solely as an intermediary between you and the activity provider as Activitygift does not sell activities under its own name. Actvitygift transmits the details of your reservation to the relevant activity provider and sends you a confirmation email on behalf of the activity provider.

Activitygift is responsible for the transaction process on www.activitygift.com. As such, Activitygift manages transaction disputes should payment process issues occur. In addition, if there are any questions, remarks or complaints about the booking, activity or the transaction, please contact us directly.

2. Reliance on Third Party Information and Services

When rendering our services, the information that we disclose is based on the information provided to us by activity providers. Although we will use reasonable skill and care in performing our services, we will not verify if, and cannot guarantee that, all information is accurate, complete, or correct, nor can we be held responsible for any errors (including manifest and typographical errors), any interruptions (whether due to any temporary and/or partial breakdown, repair, upgrade or maintenance of our website or otherwise), inaccurate, misleading or untrue information, or non-delivery of information.

3. Privacy and Cookies

The privacy of all Activitygift users is respected. For more information about this, please see Privacy and Cookies in the footer of the Activitygift website.

4. Payment and Prices

Payments are immediately due when ordering. Payments can be made by Visa, MasterCard, PayPal, and available local payment methods. All Activitygift payment processes are properly secured. Payments (pending) cannot be amended or canceled.

All activity prices on www.activitygift.com are displayed including VAT and other taxes unless stated differently on our website or the confirmation email. The gift cards of Activitygift are out of scope of VAT.

Business orders are generally settled by invoice payment. Orders to be paid via invoice are sent within two business days. Please note that the Activitygifts will only be activated once the order payment has been made. Please contact us for questions or special requests.

5. Cancellation of an Activitygift Order

All Activitygift value codes are bearer instruments. As Activitygift value codes can be duplicated or shared with third parties after the sale, and hence be redeemed by any third party, order cancellation is not possible.

6. Validity of an Activitygift

All Activitygifts are valid for two years after purchase.

Activitygift reserves the right to block/deactivate any Activitygift of which the payment has been canceled or not received in any way. In case one or more bookings have been made with an Activitygift that has not been paid for fully, Activitygift reserves the right to cancel these bookings.

7. Redeem a Activitygift

Activitygifts are redeemable for all activities that show availability at www.activitygift.com at your selected dates and location. It is not possible to make your booking and redeem your Activitygift directly at the activity provider. When making a booking at www.activitygift.com, the Activitygift value will be deducted from the amount payable. If the Activitygift is not used in full at once, the remainder stays valid for another booking. If the booking is more expensive than the Activitygift, the remainder can be paid for by online payment. One Activitygift can be used per booking.

After the payment and/or redemption of the Activitygift, you will receive the booking confirmation via email. You can then print this booking confirmation and show it when you arrive at the destination of your activity. Make sure to have your identification with you as the activity provider could request this.

It is not possible to redeem your Activitygift for funds or cash payment.

8. Cancel or Modify Booking

Please check the cancellation policy on your booking confirmation. If the booking can be canceled then please send your cancellation request with your booking confirmation to [email protected]. The refunded value of the booking will be re-loaded onto the Activitygift that was used to make the booking. To change your booking, please cancel your booking and make a new booking.

In the case of a no-show (i.e. remaining absent from the booked activity), there will be no refund.

9. Activity Complaints

If you have complaints about (staying in) the activity, please contact the activity directly. Activitygift is not liable for any claims or complaints about (staying in) the activity.

10. Further Correspondence

By completing a booking or by ordering an Activitygift, you agree to receive (i) an email that we may send to you prior to your arrival date with information on your destination and reservation and (ii) an email which we may send to you after your stay or Activitygift order inviting you to complete a feedback form.

11. Intellectual Property

Unless stated otherwise, the intellectual property rights (including the copyrights) of the content, material, and information on this website is the property of Activitygift. Without Activitygift’s written consent, no part of this website may be used or reproduced.

12. Disclaimer

Subject to the limitations set out in these terms and conditions and to the extent permitted by law, Activitygift shall not be held liable for (i) any punitive, special, direct, or indirect or consequential
loss or damages, any loss of production, loss of profit, loss of revenue, loss of contract, loss of or damage to goodwill or reputation, loss of claim, (ii) any inaccuracy relating to the (descriptive) information (including rates, availability, and ratings) of the activity as made available on our website, (iii) the services rendered or the products offered by the activity provider, (iv) any (direct, indirect, consequential or punitive) damages, losses, or costs suffered, incurred, or paid by you, pursuant to, arising out of or in connection with the use, inability to use or delay of our website, or (v) for any (personal) injury, death, property damage, or other (direct, indirect, special, consequential, or punitive) damages, losses, or costs suffered, incurred, or paid by you, whether due to (legal) acts, errors, breaches, (gross) negligence, willful misconduct, omissions, non-performance, misrepresentations, tort or strict liability by or (wholly or partly) attributable to the activity (its employees, directors, officers, agents, representatives, or affiliated companies), including any (partial) cancellation, overbooking, strike, force majeure, or any other event beyond our control.

13. Legal Entity

Activitygiftt is part of Locada B.V., which is a private limited liability company incorporated under the laws of the Netherlands. Locada B.V. is registered with the trade register of the Chamber of Commerce under registration number 59310685. Our VAT registration number is NL853416084B01. We are located at Herengracht 439-1, Amsterdam, the Netherlands.

14. Governing Law

The Dutch law applies to all our services and products. All rights reserved.